Privacy Policy


We understand that privacy and the security of your personal information is extremely important. Because of that, this policy sets out what we do with your information and what we do to keep it secure. It also explains where and how we collect your personal information, as well as your rights over any personal information we hold about you.

Our policy is compliant with the EU General Data Protection Regulation (GDPR) and meets best practice for e-privacy in respect of marketing. This policy applies to you if you use our products or services over the phone, online, or on social media. This policy provides our commitment to protect your information, however stored.

Your rights

About Us

When we say ‘we’ or ‘us’ in this policy, we mean Parkside Business Solutions Limited trading as R G Paulley & Associates Limited or trading as any other brand we may add in the future.

What information we may hold

Information that you provide us such as your name, address, date of birth, telephone number, email address, bank account and payment card details and any feedback you give to us, including by phone, email, post, or when you communicate with us via social media.

Information about the services that we offer to you. For example, the things we have provided to you, when and where, what you paid and the way you use our products and services.

Your contact details, and any emails and other electronic communications you receive from us.

Cookie and tracking data obtained from our website.

How we may use your information

The information we collect may be used to:

How long we will hold your information for

We will hold your information for as long as you are a customer and for (six) years thereafter in line with AAT best practice.

Who we might share your information with

Our service providers

We may work with other suppliers who can process your personal information on our behalf. We only share information that allows them to provide their services to us or to facilitate them providing their services to you. For example, a service provider may provide helpdesk support or payment processing. The information shared is the minimum required for any supplier to do their job.

Other organisations and individuals

We may transfer your personal information to other organisations in certain scenarios. For example:

International transfers of your information

Occasionally we may transfer your personal information to suppliers or service providers based outside of the EEA for the purposes described in this privacy policy. If we do this your personal information will continue to be subject to one or more appropriate safeguards set out in the law. These might be the use of model contracts in a form approved by regulators, or having our suppliers sign up to an independent privacy scheme approved by regulators, for example like the US ‘Privacy Shield’ scheme

Keeping you informed about our products and services

We will retain a record of your personal information. This is done so that we can provide you with a high quality and consistent service and make you aware of other services or offers. We will always retain your personal information in accordance with law and regulation and never retain your information for longer than is necessary.

Contact us

If you would like to exercise one of your rights as set out above, or you have a question or a complaint about this policy or the way your personal information is held and processed, you can contact us through